Hotel Zihua Caracol, Zihuatanejo ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Calle Adelita Sn Playa La Madera, Zihuatanejo, Mexico, 40880

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Suite

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Queen Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Garden view

Shower

Air conditioning

room details

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Family Room

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Zihuatanejo300 m

Airports

Ixtapa-Zihuatanejo International (ZIH) 12.2 km

Lazaro Cardenas (LZC) 104.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast offered was fantastic, especially the authentic Mexican options. It was a good way to start each day.” view full review

Inviting Pool!

“I loved lounging by the pool; it was well-maintained and provided a perfect spot to relax during my stay.” view full review

Secure Parking!

“The secure motorcycle parking was a huge plus for me. I felt at ease knowing my bike was safe while I enjoyed my time there.” view full review

Comfortable Room!

“Despite the bed not being up to my expectations, the overall room was cozy and well-equipped for a comfortable stay.” view full review

General

No smoking on site
Paid Wi-Fi in public areas
Paid parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Tours/Ticket assistance
Happy hour

Dining

Restaurant

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Garden area
Leisure/ TV room
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle Adelita Sn Playa La Madera, Zihuatanejo, Mexico, 40880

Map view

Calle Adelita Sn Playa La Madera, Zihuatanejo, Mexico, 40880

City landmarks

Museum

Archaeological Museum of the Costa Grande

1.1 km

ZihuatanejoMexico

Paseo de Pescador

710 m

Playa la Ropa

Partenon del Negro Durazo

670 m

underwater at Zihuatanejo Bay Las Gatas Beach

El Rey de Reyes

1.7 km

Principal

620 m

Church

Our Lady of Guadalupe Parish

670 m

Avenida Cuauhtemoc #16 Col. Centro

Suazo Art Gallery

770 m

ZihuatanejoMexico

King's Reef

830 m

Shopping Area

Casa Marina

830 m

Beach

La Ropa Beach

1.7 km

Beach

Playa las Gatas

2.3 km

Apdo. Postal 310

Picante Catamaran

1.7 km

Av. Escenica Las Gatas

Park Bio Zihua

2.1 km

Paseo de La Bahía 73

Cerro Del Vigia

2.2 km

Playa las Gatas

Playa Libre

2.3 km

Guerrero

El Limon Park

2.3 km

Boulevard Paseo Ixtapa

4.8 km

Playa Larga

5.0 km

La Chole

Xihuacan Museum and Archeological Site

5.7 km

Amusement Park

Delfiniti of Mexico

6.5 km

Blvd. de las Garzas s/n

Magic World Aquatic Park

6.2 km

Nearby

ZihuatanejoMexico

Zihuatanejo Bay

400 m

Zihuatanejo

Bahia de Zihuatanejo

400 m

Restaurants

Patio Mexica

100 m

Calle Adelita

Country Fried Chicken

430 m

Avenida Paseo de La Boquita # 23 Col. Centro

Fonda Dona Licha

490 m

Cocos No 8 Centro Atras del Mercado Central

Los Braseros

550 m

Calle Ejido No. 14

Banana's Restaurant

410 m

Calle Nicolas Bravo 9 Col. Centro

La Papa Loca

680 m

45 Calle Heroico Colegio Militar

ArteGelato & GelaTown

480 m

Av. Juan Alvarez

Pizzas Locas

750 m

Calle Vicente Guerrero # 7

La Jaiba Feliz

830 m

Across From Banorte on Main Street in Centro

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

friendly staff

great location

lack of luxury

stained floor

7.8/10

Very good

Rooms

6.8

Location

8.8

Service

8.5

Dining

7.8

3.5/5 based on 54 reviews

#30 of 57 hotels in Zihuatanejo based on Tripadvisor

Michelle

United States, April 2024

7.0/10

The hotel is not ideal for those seeking luxury, with rooms lacking additional ventilation or natural light, and a large stained floor that lacks brightening colors or pictures. However, for those looking for a basic stay, it can serve its purpose well and meet requirements at a reasonable price.

Rooms

5.0

The rooms at this hotel are simple and lack additional lighting or ventilation. The large stain on the floor does not add to a welcoming atmosphere as shown in the photos.

Service

9.0

The hotel staff was very friendly and helpful, providing excellent service from printing boarding passes to offering a great Sunday buffet.

Location

8.0

The hotel is conveniently located close to Madera Beach and the town center, making it easy to walk to nearby shops and restaurants. It can be quite peaceful during the week, offering a pleasant environment.

Dining

7.0

The dining experience was satisfying with reasonably priced meals that complemented the spacious room and ocean view.

Facilities

6.0

The hotel offers basic facilities that serve their purpose for a standard stay.

friendly staff

lack of luxury

Joe

United States, October 2023

8.8/10

I couldn't have asked for a better getaway spot! The hotel sits right by Madera beach and the town center, making it super convenient. The rooms are comfortable and modern, and the staff goes above and beyond to make you feel welcome. The dining experience was outstanding with generous portions, although the prices were a bit high. The facilities are top-notch, especially the beautiful pool area. It's a real gem for those seeking a peaceful retreat.

Rooms

9.0

I loved the spacious and modern room with a stunning view. It was the perfect place to relax or socialize.

Service

9.0

The staff were incredibly friendly, always ready to help with a smile. Their attention to detail made our stay truly special.

Location

9.0

The hotel's location near Madera beach and the town center was unbeatable. It was quiet during the week, offering a peaceful atmosphere.

Dining

8.0

The dining experience was exceptional with amazing dishes and generous portions. It was a bit pricey, but worth every penny.

Facilities

9.0

The hotel's facilities were top-notch, especially the inviting pool area. It was the perfect place to unwind and soak up the sun.

view

pricey dining

Charles

United States, June 2023

7.6/10

I stayed at the hotel, and overall, it has its positives and negatives. The location is fantastic, close to the beach and town center, making it convenient for exploring the area. The rooms, however, had a large stain on the floor and lacked natural light, but the service provided was friendly and helpful. The dining options were delicious, and the facilities were satisfactory for a comfortable stay.

Rooms

6.0

My room had a very large stain on the floor and lacked natural light.

Service

8.0

The service I received was very friendly and helpful with printing our boarding passes.

Location

9.0

The hotel's location was great, close to Madera beach and town center for easy access to shops and restaurants.

Dining

8.0

The dining experience was delicious, with varied options included in our stay.

Facilities

7.0

The facilities were decent and provided for a comfortable stay.

convenient location

stained floor

Andrew

United States, April 2023

8.0/10

The hotel is not for those seeking luxury but offers a cozy atmosphere near Madera beach and the town center. The rooms provided a comfortable space to relax with a nice view, though lacking in additional lighting. Service was friendly and accommodating, with a helpful staff member assisting with boarding passes. The location is conveniently close to local attractions, making it easy to explore the area. The dining experience offered a variety of delicious options, especially the breakfast choices. Overall, a pleasant stay with some minor room-related drawbacks.

Rooms

7.0

The rooms were ready upon arrival, providing a comfortable setting to enjoy the view, relax, and socialize.

Service

8.0

The staff was really friendly and accommodating, making the stay enjoyable.

Location

9.0

The hotel's proximity to Madera beach and the town center was ideal for easy access to shops and restaurants.

Dining

8.0

The dining experience was very good, with a fantastic variety of breakfast options and tasty choices on the menu.